Company: Shenzhen Shark Shell Digital Technology Co., Ltd.
Email: service@noverisy.com | Legal Representative: Zheng Chuqin
Noverisy™ welcomes questions relating to products, orders, website information, returns, product guidance, and general customer support.
📨 Customer Support
For assistance, please contact:
Noverisy™ Support
Email: service@noverisy.com
When contacting us regarding an existing order, providing relevant order information and a short description of your request can help us review the matter more efficiently.
💡 Product Questions
If you are unsure whether a particular LED product is suitable for your intended use, you may contact us before ordering. Product specifications and available features should also be reviewed directly on the relevant product page.
📦 Order and Delivery Questions
Customers may contact us regarding order status, shipping information, damaged items, incorrect items, or other delivery-related concerns.
↩️ Returns and Product Concerns
Return-related requests are reviewed according to the Noverisy™ Return Policy. Customers should provide sufficient information for us to understand the issue and determine the appropriate next step.
🔐 Privacy Requests
Questions concerning personal information or privacy preferences may also be submitted through the same support email.
Noverisy™ aims to keep customer communication practical, respectful, and focused on resolving the request presented.