Company: Shenzhen Shark Shell Digital Technology Co., Ltd.
Email: service@noverisy.com | Legal Representative: Zheng Chuqin
Noverisy™ aims to provide a clear and dependable order-dispatch process for customers purchasing LED products through our online store.
📦 Order Preparation
Submitted orders are reviewed and prepared before dispatch. We aim to provide fast shipping while allowing reasonable time for order verification, product preparation, packaging, and carrier processing.
🚚 Delivery Process
Delivery is handled through available shipping and logistics services appropriate to the destination and order.
Actual delivery progress may be affected by factors outside the direct control of Noverisy™, including carrier operations, destination conditions, customs procedures where applicable, weather, transportation interruptions, public holidays, and other logistical events.
📍 Delivery Information
Customers are responsible for providing accurate delivery information when placing an order.
Incorrect, incomplete, or inaccessible delivery information may affect successful delivery.
📨 Shipping Updates
Where tracking or shipment information is available, it may be provided through the relevant order communication channels.
📦 Delivery Concerns
If a shipment appears damaged, incorrect, or affected by another delivery issue, customers may contact service@noverisy.com with the relevant order details.
Noverisy™ will review available information and provide reasonable assistance based on the circumstances.
Our objective is to maintain fast shipping and practical communication without making guarantees regarding circumstances controlled by third-party carriers or external transportation systems.